Privacy Policy

Privacy policies

At Dental Miami USA we care about the privacy of our users and clients. Therefore, on this page we inform you about how we collect, use and protect your personal data when you visit our website or use our services. In doing so, we comply with current United States data protection regulations, including the European Union’s General Data Protection Regulation (GDPR).

About us?

Our website address is: www.dentalmiamiusa.com. We are a dental clinic located in Miami, Florida, that offers general dentistry, cosmetic dentistry, orthodontics, implants and oral surgery services. Our contact details are:

  • Name: Dental Miami USA
  • Address: 123 Main Street, Miami, FL 33131
  • Telephone: (305) 555-5555
  • Email: info@dentalmiamiusa.com

What personal data do we collect and why do we collect it?

We collect different types of personal data depending on the purpose and how you interact with our website or services. This data may include:

  • Identification data: name, surname, identity document, date of birth, gender, nationality.
  • Contact information: address, telephone, email.
  • Health data: medical history, allergies, treatments, diagnoses, x-rays, photographs, informed consents.
  • Financial data: payment details, credit card, bank account, invoices, collections, debts.
  • Browsing data: IP address, browser type, operating system, pages visited, duration of visit, cookies.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The privacy policy for the Gravatar service is available here:https://automattic.com/privacy/. After approval of your comment, your profile photo will be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Website visitors can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may choose to save your name, email address and website in cookies. This is for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is discarded when you close the browser.

When you log in, we will also set several cookies to save your login information and screen display choices. Login cookies last for two days and screen options cookies last for one year. If you select “Remember Me,” your login will be kept for two weeks. If you log out, your login cookies will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the post ID of the article you just edited. Expires after 1 day.

For more information about the cookies we use, you can consult ourCookies policy.

For what purpose do we process your personal data?

We process your personal data for the following purposes:

  • Manage your contractual or pre-contractual relationship with us, including the provision of dental services that you request, billing, collection and sending communications related to your case.
  • Respond to your queries, requests, suggestions or complaints that you make to us through the channels enabled for this purpose, such as the contact form, telephone or email.
  • Send you commercial information about our services, offers, promotions or events, by electronic means or not, provided that you have given us your express consent to do so.
  • Carry out statistical studies, satisfaction surveys or quality analysis, in order to improve our services and adapt them to your preferences and needs.
  • Comply with our legal, tax, accounting or administrative obligations, as well as those required by the competent health or judicial authorities.

What legitimacy do we have to process your personal data?

The legal basis that allows us to process your personal data depends on the purpose for which we process it. In general, we can rely on the following legal bases:

  • The execution of a contract or the application of pre-contractual measures, when you ask us to provide our dental services or you provide us with your data to do so.
  • Consent, when you expressly authorize us to send you commercial information, to publish your image or testimonial on our website or social networks, or to process your data for purposes other than the above.
  • Legitimate interest, when we process your data to respond to your queries, requests, suggestions or complaints, or to carry out statistical studies, satisfaction surveys or quality analysis.
  • Compliance with a legal obligation, when we must process your data to comply with applicable regulations, such as tax, accounting, health or judicial regulations.

To which recipients will your personal data be communicated?

We will not transfer your personal data to third parties without your prior consent, unless it is necessary for the execution of the contract, compliance with a legal obligation or the protection of our legitimate interests. In these cases, we may communicate your data to the following recipients:

  • Service providers that act as data processors and provide us with auxiliary services, such as consulting, accounting, IT, hosting, marketing, transportation, messaging, etc.
  • Financial, banking or insurance entities, for the management of payments, collections, financing or insurance related to our services.
  • Health, fiscal, judicial, administrative or police authorities, when we must provide them with your data in compliance with a legal obligation or a court order.
  • Other dental clinics or health professionals, when it is necessary to refer you to them for health reasons or at your own request.

In some cases, we may use service providers who are located outside the European Economic Area (EEA) and who, therefore, do not offer a level of data protection equivalent to the European one. In these cases, we will ensure that these providers comply with the requirements established by the RGPD and offer adequate guarantees for the processing of your data, such as adhering to the Privacy Shield or signing the Standard Contractual Clauses approved by the European Commission.

What rights do you have over your personal data?

In accordance with the GDPR and national data protection regulations, you have the following rights over your personal data:

  • Right of access: you can request that we confirm whether or not we are processing your personal data and, if so, access it and the information about its processing.
  • Right to rectification: you can request that we correct personal data that is inaccurate or incomplete.
  • Right to deletion: you can request that we delete your personal data when it is no longer necessary for the purpose for which it was collected, when you have withdrawn your consent, when you have objected to the processing or when we must do so due to a legal obligation or a court order.
  • Right to portability: you can receive your personal data in a structured, commonly used and machine-readable format, and transmit it to another controller without impediments, when the processing is based on consent or a contract, and is carried out by automated means. .
  • Right not to be subject to automated decisions: you can request that a decision based solely on the automated processing of your personal data, including profiling, not be applied to you, when said decision produces legal effects or significantly affects you in a similar way.
    To exercise these rights, you can send us a written request to the postal or electronic address indicated in the “Who are we?” of this page. Your request must include your full name, a copy of your identification document and a clear and precise description of the rights you wish to exercise. We will respond to you within a maximum period of one month from receipt of your request, unless it is necessary to extend this period for justified reasons.
    You also have the right to file a complaint with the supervisory authority responsible for data protection, if you consider that your rights have not been respected. In the United States, the supervisory authority is the Federal Trade Commission (FTC), whose address is 600 Pennsylvania Avenue, NW Washington, DC 20580.
    How long do we keep your personal data?
    We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and as long as there is a legal basis that allows us to do so. In general, we may retain your personal data for the following periods:
  • Customer data: for the duration of the contractual or pre-contractual relationship, and up to 5 years after its end.
  • Supplier data: for the duration of the contractual or pre-contractual relationship, and up to 5 years after its end.
  • Candidate data: during the selection process and up to 2 years after its completion.
  • Web user data: during the time necessary to provide the requested service, and up to 2 years after its completion.
  • Patient data: for the time necessary to provide the requested dental services, and up to 10 years after completion.
  • Billing data: for the time necessary to comply with tax and accounting obligations, and up to 10 years after termination.
  • Security data: for as long as necessary to ensure the security of our systems and networks, and up to 2 years after detection.
    How do we protect your personal data?
    At Dental Miami USA we adopt technical, organizational and legal measures to guarantee the security, integrity and confidentiality of your personal data, and to prevent its loss, alteration, unauthorized access or disclosure. Some of these measures are:
    Right of limitation: you can request that we limit the processing of your personal data when you dispute its accuracy, when the processing is unlawful, when we need to verify its ownership or when you have objected to the processing.
    • Data encryption: We use data encryption protocols to protect the transmission of sensitive information, such as payment data or health data.
    • Restricted access: we limit access to your personal data to those employees, collaborators or suppliers who need to know it to provide the contracted services, and who are subject to obligations of confidentiality and professional secrecy.
    • Access Control: We establish access and authentication controls to prevent unauthorized access to our systems and networks, and to record activities carried out by authorized users.
    • Backups: We make regular backup copies of your personal data to ensure its recovery in the event of accidental loss or damage.
    • Risk assessment: we carry out periodic assessments of the risks associated with the processing of your personal data, and adopt
  • Right to object: you can object to the processing of your personal data when it is based on legitimate interest or consent, and in such case we will stop processing it unless we have legitimate reasons to do so.
  • Risk assessment: we carry out periodic assessments of the risks associated with the processing of your personal data, and we adopt preventive and corrective measures to minimize or eliminate them.
  • Training and awareness: we provide training and awareness to our employees, collaborators and suppliers on the importance of protecting your personal data, and on the security and privacy measures that they must apply in their daily work.
  • Audits and certifications: we subject our systems and processes to internal and external audits, and obtain quality and security certifications that guarantee our commitment to the protection of your personal data.

How can you contact us?

If you have any questions, queries or complaints about our privacy policies or the processing of your personal data, you can contact us through the following means:

  • Email: info@dentalmiamiusa.com
  • Telephone: (305) 555-5555
  • Mailing Address: 123 Main Street, Miami, FL 33131

You can also use the contact form on our website to send us your comments or suggestions.

How will we inform you of changes to our privacy policies?

We reserve the right to modify or update our privacy policies at any time, to adapt them to legislative, jurisprudential, technical or commercial developments. We recommend that you review this page periodically to be informed of any changes that may occur.

If we make significant changes to our privacy policies, we will notify you by email or by means of a prominent notice on our website.

We hope this information has been useful to you and we thank you for your trust in Dental Miami USA.